Refund policy

Return & Refund Policy

Last updated: 10-05-2026

At OUTWEST, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.

We have a 2-day return request policy, which means you can request a return within 2 days of receiving your order.

To be eligible for a return, your item must be:

To initiate a return, contact us at:
stavyamedia@gmail.com

Return Address:
Qikink.com
42A, Ambrose Nagar, Somanur Road,
Karumathampatti, Coimbatore,
Tamil Nadu – 641659

Important:
Please do not send your order back without contacting us first. Returns sent without prior approval will not be accepted.

Please inspect your order upon delivery.

To process your request faster, please provide:

Approved cases may be eligible for a replacement or refund.

We do not accept returns or refunds for:

If you have questions about your item, contact us before ordering.

We currently do not offer direct exchanges.

If your return is approved, you may place a new order separately for another item.

Once we receive and inspect your returned item, we will notify you regarding refund approval.

If approved:

Please note that your bank or payment provider may take additional time to reflect the refund.

If more than 15 business days have passed since refund approval, contact us at:
stavyamedia@gmail.com

For orders shipped to the European Union, customers may have the right to cancel or return their order within 14 days, as required by law.

Returned items must remain:

Proof of purchase is required.

For any return, refund, or order-related concerns, contact:
Email: stavyamedia@gmail.com