Shipping policy

Shipping Policy

Last updated: 10-05-2026

Thank you for shopping with OUTWEST.

All OUTWEST products are made-to-order and fulfilled through our print and logistics partner, Qikink.

Order Processing

Once your order is placed and payment is confirmed:

Orders are typically processed within 2–3 business days before shipment. (Qikink)
This includes:
- Order verification
- Product printing
- Quality check
- Packaging and dispatch

In some cases, orders may take up to 5–6 business days due to:

High order volume
Printing complexity
Quality control checks
Operational delays (Qikink)

Orders are not processed on Sundays or public holidays.

Shipping & Delivery Time

After dispatch, delivery timelines are generally:

Standard delivery within India: 2–5 business days depending on delivery location and courier serviceability. (Qikink)

Estimated total delivery time:

4–8 business days from order placement in most cases.

Delivery may vary depending on:

Pin code serviceability
Courier partner availability
Weather conditions
Public holidays
Unexpected logistics disruptions

Shipping Charges

Shipping charges are calculated automatically at checkout based on:

Product weight
Quantity
Delivery location
Shipping mode selected

Additional charges may apply for:

Cash on Delivery (COD)
Special shipping requirements

Order Tracking

Once your order is shipped, you will receive:

Shipping confirmation email/SMS
Tracking number
Tracking link

Tracking information may take up to 24 hours to update after dispatch.

Cash on Delivery (COD)

Cash on Delivery may be available on eligible orders and locations.

Additional COD charges may apply at checkout.

Delayed, Lost, or Undelivered Orders

OUTWEST is not responsible for shipping delays caused by:

Incorrect shipping details provided by customer
Failed delivery attempts
Customer unavailable/unreachable
Natural disasters or courier disruptions

If your order is delayed significantly, contact:

Email: stavyamedia@gmail.com

We will coordinate with our fulfillment/shipping partners to assist you.

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

Delivery may fail or be delayed
Re-shipping charges may apply

Orders returned due to failed delivery attempts or incorrect address may not be eligible for shipping refunds.

International Shipping

Currently, OUTWEST ships only within India.

International shipping is not available at this time.

Contact Us

For shipping-related queries: